Refund policy
AmiResells Return and Refund Policy
At AmiResells, we are committed to delivering high-quality digital products and ensuring customer satisfaction. Please read our return and refund policy carefully before making a purchase.
1. Digital Product Delivery
- All digital products are delivered instantly via email to the address provided at checkout.
- Please ensure your email address is entered correctly during purchase to avoid delivery issues.
2. Refund Policy
Due to the nature of digital products, we do not offer refunds once the product has been downloaded, accessed, or delivered. This policy is in place to protect our intellectual property.
3. Eligibility for Refunds
Refunds may be issued under the following circumstances:
- Non-Delivery of Product: If you do not receive your digital product within 24 hours of purchase, please contact us immediately at amiiresells@gmail.com.
- Technical Issues: If the product file is corrupt or inaccessible, we will provide assistance to resolve the issue or issue a replacement product.
- Duplicate Purchase: If you accidentally purchase the same product twice, we will issue a refund for the duplicate transaction.
4. How to Request a Refund
To request a refund, contact us at amiiresells@gmail.com within 7 days of your purchase. Include the following details in your email:
- Your name and email address used for the purchase
- Order number or receipt
- Reason for the refund request
5. Refund Processing
If your refund request is approved, we will process it within 5-7 business days. Refunds will be issued to the original payment method.
6. Contact Us
If you have any questions or concerns regarding our return and refund policy, please feel free to contact us at:
- Email: amiiresells@gmail.com
We appreciate your understanding and support of our digital products business!